Term and condition




Dear customer,

We inform you that the general conditions of sale, shown below, indicate, in compliance with the regulations to protect consumers, the conditions and how to purchase online at www.topjetsurfing.com of products you are interested in a safe, easy and convenient mode. Therefore we invite you to read them and accept them in order to purchase.



These general conditions govern the sale of products marketed by TOP JET SURFING (Laflei service S.L.) with headquarters in Calle Costantino, 9 35002, Palmas de Gran Canaria (Las), through the website www.topjetsurfing.com for consumers and users acting for purposes relating to the business activity.

These terms and conditions shall take effect on the date of acceptance of the same by the customer on the site, which is to all intents and purposes as acceptance pursuant to art. 1341 of the Civil Code.

The company reserves the right to modify at any time the present general conditions of sale renewing them on the site.

Is excluded any contractual or extra-contractual by the company for any direct or indirect personal and / or property caused by the rejection, even partial, of an order.




The purchase of products is through access to the site and logged. For each product is available on the website description containing the main features of the same. All support information for purchase are intended as mere material for general information.

It is understood that the picture accompanying the description of the product may not be fully representative of its features but differ in color, size, and accessories in the picture.

The correct order is confirmed by TOP JET SURFING with an automatic response via e-mail, sent to the email address supplied by the customer at the time of registration. This confirmation message will contain a "number", to be used in case of any communication with the company. The message will contain all the data entered by the customer who agrees to verify the correctness and communicate any corrections.

In case of payment by bank transfer the customer will receive, via e-mail, bank details to make a correct payment.

In the case of non-acceptance, TOP JET SURFING ensure timely notification to the customer.




All prices on this website are prices, exclude VAT.

Prices may change without prior notice and the only correct price is to be understood that stated at the time of order confirmation.

On certain products subject to price promotions, TOP JET SURFING reserves the right to accept orders by reducing the amount, upon notice and acceptance by the customer, failing which the order will be canceled.

In cases of purchase of goods with payment "credit card", together with the completion of the online transaction, the reference bank will authorize only the amount of your purchase. The amount for the goods processed, even partially, will be charged to the credit card of the customer only upon delivery of the material ordered to the carrier.

In cases of purchase of goods with payment "bank transfer" She will be credited only after receiving the e-mail containing the bank details by TOP JET SURFING (Laflei Service S.L.) The purpose of the bank will have to return the order number that you will be notified by e-mail. The transfer will be considered valid if made within 5 working days of receiving the second e-mail. Within 2/5 working days from execution, TOP JET SURFING (Laflei Service S.L.) occur accreditation and ship the goods, barring unforeseen circumstances for which will be informed immediately telephone and / or e-mail.

TOP JET SURFING (Laflei Service S.L.) . reserves the right to cancel the order in case of non-receipt of payment. In the event that the transfer amount does not correspond to the amount of the order, TOP JET SURFING (Laflei Service S.L.) will contact you to agree on how to proceed with order fulfillment.

We recommend customers to keep a copy of the receipt of the bank, such as certification of payment.

For more information or to receive support can contact the sales team of Customer TOP JET SURFING no. Phone +393391461303.

The sending of goods takes place only after the receipt of credit.

In case of cancellation, either by the customer and in case of rejection of the same by TOP JET SURFING (Laflei service S.L.), will be the cancellation of the same and release the amount involved (times junction depend exclusively on the banking system). The cancellation of the transaction, TOP JET SURFING (Laflei service S.L.) can not be held liable for any damages, resulting from the release by the banking system.

TOP JET SURFING (Laflei service S.L.) reserves the right to ask the customer additional documents proving ownership of the credit card. In the absence of transmission of the documentation, TOP JET SURFING reserves the right to refuse the order.

The security of transactions is guaranteed by a system of data encryption (SSL) and direct connections, protected and certified.

If paying by bank transfer in advance, as ordered by the customer will be until receipt of accreditation on the C / C and no later than 7 days from the order.



TOP JET SURFING (Laflei service S.L.) accept orders for delivery in all the world.

Customs taxes on international orders are responsibility of the buyer.

For every order placed TOP JET SURFING (Laflei service S.L.) emits sales document of the material. For the issuance of the invoice, to the information provided by the customer when ordering. The customer may request a copy of the invoice or receipt within the period of three months from the issue.

Delivery costs are charged to the customer.

No responsibility can be attributed to TOP JET SURFING (Laflei service S.L.) in case of delay in the order or delivery of the order. Upon delivery, the customer is required to check:

- That the packaging is not damaged or wet or otherwise altered;

- That the number of packages is as specified in the transport document.

Any damage to the product or the packaging or the mismatch of the indications, must be immediately reported to the carrier subject to control by putting WRITTEN on a proof of delivery courier. Once signed the slip, the customer can not make any objection about the appearance of the goods.

If you fail to collect within 5 working days of the material in storage at the warehouses of courier because of repeated inability to deliver to the address specified by the customer when the order, the order will be canceled, with a penalty to pay.




All products sold by TOP JET SURFING (Laflei service S.L.) are covered under the manufacturer's standard 12-24 month warranty for defects, according to DL 24/02 purchases that protection of only the end users who purchase for purposes not professional, through tax receipt. To take advantage of the guarantee, the customer must keep the invoice or sales document sent with the product itself.

The warranty Convectional manufacturer is provided in the manner described in the documentation within the product. If, following the intervention of an Authorized Service Center, the defect is not covered by warranty, conven- manufacturer, the customer will be charged for any costs of verification and recovery required from authorized.

The 12-24month warranty applies to products that present a lack of conformity, provided that the product has been used correctly, respecting its intended use and as provided in the technical documentation. This guarantee is reserved to the consumer. In case of lack of conformity, TOP JET SURFING (Laflei service S.L.) provides at no cost to the customer at the restoration of conformity by repair / replacement or possibly to cancel the contract. If, following the intervention of an Authorized Service Center, the defect does not result in a lack of compliance with the DL 24/02, the customer will be charged for any costs of verification and recovery required from authorized.

Excluded are interventions related to the installation of the product (assembly and disassembly, adaptations, accessories supplied ..). They are also excluded from the guarantee external components to the equipment on which the consumer can directly intervene during use and / or maintenance or which may be subject to wear.

The replacements in case of DOA (Dead On Arrival: product not working on delivery) takes place only if expressly provided by the manufacturer.

In case of return of the product warranty, the product must be returned by the customer in its original packaging, complete in all its parts (including packaging and any ancillary documents) should be avoided the attachment of labels or tape directly on the original box product. The product will be protected with wrapping paper and packaging fit for transport.




SUBJECT: information and consent request pursuant to and for the purposes of articles. 13, 23 and 26 of Legislative Decree no. 30.6.2003 n. 196 on the protection of personal data.

TOP JET SURFING (Laflei service S.L.) informs you pursuant to Art. 13 of Legislative Decree no. 196/2003:

    1. the above Decree. Foresees a series of obligations for those that "treatments" (ie collection, storage, processing, storage, communication, distribution, etc.) of personal data related to other subjects, prescribing a duty to inform interested parties about the rights that the law recognizes them and on the characteristics of the data processing;
    2. the processing of your personal data will be requested and that there will be communicated by you will be held on the premises of TOP JET SURFING (Laflei service S.L.) with headquarters in Calle Costantino, 9 35002, Palmas de Gran Canaria (Las), while respecting the principles of necessity and relevance to the use of computerized procedures, for legal and fiscal obligations for the enforcement of contractual obligations;
    3. the data controller is the company TOP JET SURFING (Laflei service S.L.).The responsible for processing the data is domiciled for the purposes of the law in the office of the same company. During such treatments the holder and its officers may become aware of data that will be processed in accordance with the obligations arising from the rules on privacy and the principles of fairness;
    4. the treatment will be with manual and automatic devices to store, manage and transmit the data, with logic strictly related to the purposes of treatment, based on the data in our possession and with your commitment to immediately communicate any corrections, additions and / or upgrades;
    5. excluding communications and diffusion in compliance with legal obligations and contract, the data provided to be used solely for the requirements of the law;
    6. the nature of the provision is to be understood strictly necessary regarding the purpose of the treatments mentioned above. The provision by you of these data is essential for the exact fulfillment of the activities listed above;
    7. refusal makes it impossible to properly fulfill contractual and legal obligations, jeopardizing the continuation of the relationship established between the parties;
    8. at any time you may exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree no. 196/03, in particular: 
  • Know the existence or not of personal information relating to you and their communication in intelligible form;
  • Be informed about the holder, on the purposes and methods of treatment and the possible charge, on the persons or classes of persons to whom personal data may be disclosed;
  • Obtain updating, rectification or integration of data;
  • Obtain the cancellation, transformation into anonymous form or block of the same;
  • Oppose for legitimate reasons the processing of data, subject to limits established by law;
  • Oppose the sending of advertising material or for carrying out market research or commercial communication.

The full text of art. 7 of Leg. 196/2003 on rights is available on the website of www.garanteprivacy.it.

For any communication about privacy, the customer can contact us at: info@topjetsurfing.com